This was my second visit to the Phoenix Greulich's location. Just like the first visit, I was greeted by Sean and Alonzo. After a short discussion of my concerns, I waited less than 15 minutes and watched my car taken into a bay and on the hoist for evaluation. Within the half hour, Sean discussed the results with me. I had a couple concerns. Rather than take that as a sign to jack up the price, Sean said that my radiator hoses, which concerned me, were still in serviceable condition and did not need replacement right now. The more serious problem, a handling issue, was diagnosed as lower control arms and ball joints worn completely. This is a big repair therefore costly...but I felt it was a very fair price. Parts arrived, the work was completed almost two hours quicker than I was told. As Sean completed the transaction, he reminded me that my parts were warranted for 2 years. I would recommend Greulich's to all. Both visits have actually been pleasant experiences with my repairs done professionally at a fair price.
Thank you for your feedback! Our main concern has always been the safety and satisfaction of our customers. We’re glad to hear we have delivered that. Thanks again! Greulich's Auto Repair - Phoenix E. Greenway Rd