Highly professional in every respect. Our technician, Jimmy, at the 32 street and Greenway location, was extremely courteous, meticulous, and considerate. I will use this facility again, soon, to correct oil leak problems that he said "must be addressed eventually' but are not of immediate concern. This is the definition of putting the customer first. And this builds trust and a loyal customer base. The garage I generally use gave me an overall price for doing all the work indicated by their inspection and said, in effect, "This is what you need to get the car fixed; take it or leave it." They were courteous, but a bit condescending as if they were in control, and I was in their power- not a great way of securing returning customers. Jimmy was the epitome of good customer relations.
We really appreciate the excellent feedback, Richard! Customer service is always a top priority here. We are happy to have helped and we hope to see you again!Greulich's Auto Repair - Phoenix E. Greenway Rd